Why Buy HP-Renew Products?

So what is "HP-Renew"?

At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. They are products that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing process to bring them back to "same as new" condition and performance.

The enterprise product portfolio offered in the HP Renew Program includes:

• HP Business Critical Servers, including Superdome
• HP Storage solutions and infrastructure
• HP Industry Standard Servers
• HP ProCurve networking products

What is the difference between HP-Renew and refurbished products?

The distinction between remanufactured and refurbished equipment is not always obvious. HP Renew products, sold only through authorized HP partners, are remanufactured to be the equivalent of new and carry the same warranty and service options as new products. Refurbished or used equipment is generally not fully tested and or certified to meet like-new standards. Purchasing a remanufactured product from HP Renew offers the peace of mind afforded by a new product at a 15-40% discount over new.

What should I look for when I buy HP-Renew?

There are a number of things to keep in mind when you buy a remanufactured enterprise product. Here are a few tips:

• Buy directly from the manufacturer – Be sure your product was remanufactured by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. Buying directly from HP or an authorized HP dealer ensures that your product has been remanufactured and tested to meet stringent HP standards.
• Check the warranty – Does your seller guarantee the quality of its remanufactured products? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty equivalent to new products.
• Ask about return policies – If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
• Check the software, service, and support options – Can I put the equipment on my service contract? Is the software legally licensed? Will the products come with the latest firmware and most current software revisions? Service and support options for remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.