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Customer Support

Credit Terms:
 
Net terms are available for end user accounts upon approval of credit worthiness and based on continuing sales and payment history with CPAC. For resellers, COD terms are available upon completion and acceptance of a CPAC credit application, otherwise payment will be via prepayment or wire transfer. Email us at info@cpacinc.com or Fax your credit application to CPAC at (714) 692-6680. Late invoices are subject to a 1.5% late fee penalty. CPAC also accepts these major credit cards: Visa , Master Card, American Express, Discover

Shipping Information:

CPAC ships with the industries top carriers, including UPS, Federal Express and DHL. In most cases we ship our orders same day. We provide shipping via ground, overnight, and weekend delivery. CPAC will manage "blind" and drop shipments professionally and provide equipment serial numbers and shipment tracking numbers promptly upon customer request.

Freight Cost / Delivery:

CPAC will arrange shipping of goods to Buyers location. Buyer agrees to pay all cost of transportation and insurance for shipped goods. Seller shall not be liable for any failure or delay in shipping of goods.

Tax Information:

The sale price does not include any amount for present or future sales tax. Sales tax or excise tax is the responsibility of the buyer and may be added to the purchase cost of goods, where applicable. Sale price does not include any foreign VAT tax, custom fees or similar for international shipments.

 


Shipping