
The HP Trade-In program offers you the ability to redeem the value of your current HP or non-HP PC, notebook, server, monitor, printer, copier, plotter,
projector, scanner, digital camera, PDA, networking and storage products, and apply that value towards the
purchase of a new HP product, making your new HP purchase even more affordable.

Your new HP purchase must be a PC, notebook, server, monitor, printer, copier, plotter, projector, scanner, digital camera, PDA, networking or storage device. HP supplies,
accessories, and refurbished products do not qualify as a new HP product purchase.

This new program offers:
- Convenience - HP Trade-In is a fast and easy way for you to earn money for your pre-owned products.
- Excellent value -HP Trade-In reduces the cost of new HP technology by helping you to realize value from your aging equipment.
getting a quote
To receive your quote, tell us about your current HP or non-HP product, including product type, manufacturer, model,
condition and your zip code. In seconds, you will receive a customized quote for the trade-in value of your current
product(s). Try it now.
quantity
Please enter the number of a particular unit you are interested in trading in. accepted categories
HP currently accepts PC, notebooks, Intel-based servers, printers, scanners, monitors, copiers, plotters, projectors, digital cameras,
PDAs, networking, and data storage devices by most manufacturers. Using the pull-down menu on the quote page,
simply select the type of product you want to trade.

accepted manufacturers
HP currently accepts PC, notebooks, Intel-based servers, printers, copiers,
plotters, projectors, scanners, monitors, digital cameras, PDAs, networking, and data storage devices by most
manufacturers. Using the pull-down menu on the quote page, simply select the manufacturer of the product you want to
trade. If you are trading in a PC, notebook, or Intel-based server by a non-branded manufacturer, select
ALL OTHERS from the pull-down menu.
accepted models
HP currently accepts most models of desktop computers, notebooks, Intel-based
servers, printers, copiers, plotters, projectors, scanners, monitors, digital cameras, PDAs, networking, and
data storage devices by most manufacturers. Using the pull-down menu on the quote page, simply select the model
of the product you want to trade. If your model is not listed, this may indicate that there is no associated
market value for that particular product, which means it cannot be traded.
zip codes
Your zip code is used to determine the final trade-in value of your product and
deliver the proper shipping labels. This means that you must enter the proper originating zip code of each
individual product.
product condition
TradeUps will perform an inspection upon receipt of your product. Since the
condition of your product helps to determine its value, you must accurately state your current product's
condition. The three condition levels include:
- Excellent -- the product is in excellent working condition and needs no
refurbishment. The body of the product is clean (i.e., no smudges, ink marks, dents, stickers, or scratches).
- Good -- the body of the product has only minor blemishes (i.e., smudges, ink
marks, dents, stickers, or scratches). The product has no technical problems (i.e., it does not make noise, run
slowly, is not missing pieces, etc.).
- Poor -- the product has no major technical problems; it turns on and is in working condition; but has cosmetic defects.
determining values
Products depreciate as they move from their introduction into the market.
Technology advancements and short product life cycles make it advantageous for users to upgrade their equipment every
12-18 months.

The values TradeUps, Inc. provides on your pre-owned equipment are based upon the current wholesale price for a
specific pre-owned product on the open market. These prices are determined by the market demand defined by
TradeUps partners, product availability, refurbishment costs, and shipping/handling. Information is collected
from a variety of sources including used product dealers, retailers, exporters, recyclers and liquidators. An
important factor in determining pre-owned product values is the current pricing of the latest technology. In many
cases, due to competitive pricing for new technology, you can actually replace your current product at a
substantially lower price than previously paid.
typographical errors
In the event that a product is listed at an incorrect price due to a
typographical error or miscalculation by the database, HP Trade-In shall
have the right to refuse or cancel the transaction within seven calendar days after the date of the actual trade.
reminder message
If we have not received your current product within approximately two weeks after
completing a trade-in transaction, we will send you an email message to remind you to ship your product.
canceling a trade
In the event that you want to cancel your trade, simply send an email requesting that your trade be cancelled. Please include
your name and quote number in the email. TradeUps will send you an email confirming the cancellation. You will
also be asked, but not required, to provide a reason as to why you opted to cancel the trade.
cancellation notification
If for some reason you choose to cancel your trade, a cancellation notification will be sent to confirm your cancellation.
be ready to purchase
In order to be valid, purchases of new products must be made 30 days prior to or following the trade transaction date. |